Service
Product interfaces and web applications
Design and engineering for SaaS products, dashboards and customer portals. This is application work and is scoped separately from a marketing website.
We build and run a SaaS product ourselves
WTS CRM is our own subscription product: a CRM for Indian service businesses that follows an enquiry to a paid invoice. We scoped it, designed its interface, engineered it and keep it running. The case study explains the interface decisions.
WTS CRM is our own product, not a client commission. We do not publish its user or revenue figures.
- Scope held to one workflow
- Lead, follow-up, quotation, project, invoice, payment. Features outside that path were left out of the first version.
- Roles and permissions
- Owner, admin and member roles with record assignment, with workspace data separated at the database level.
- Plans and trial
- Tiered subscription plans with a free trial, and features tied to the selected plan.
Projects this suits
- A first version of a SaaS product with a defined core workflow
- A dashboard or portal that replaces spreadsheets and manual follow-ups
- An existing product whose interface needs redesigning screen by screen
- A marketing site and product that should feel like one thing
How a product project is structured
- 1
Discovery
Users, roles, the core workflow and what the first version leaves out. Ends in a written scope.
- 2
UX and data model
Screen flows and the data they depend on, agreed before visual design, because these are the hardest things to change later.
- 3
Interface design
Designed screens for the agreed flows, including empty, loading and error states.
- 4
Engineering
Next.js and React on a Postgres backend, with authentication, roles and the integrations in the scope.
- 5
Testing and handover
Working previews during the build, testing against the agreed flows, then deployment, documentation and code handover.
Scope and quote
Application work is not covered by the website packages. The Custom Product Website, from $5,000 USD, is a product marketing website and does not include a production application.
A product is quoted after discovery, from the list of flows, roles and integrations. The quote states what the first version includes and what is deferred.
Quoted per project
There is no package price for this service. You receive a written quote after a scope review, with the timeline agreed at the same time.
Discuss this projectProduct UI and web apps: common questions
Scope, ownership and what we will not promise.
Ask something elseYes, but they are scoped as two pieces of work with their own deliverables, so the website is not held up by the application.
Next.js, React and TypeScript on a Postgres backend. That is what our own product and this website run on. Anything else is discussed during discovery.
You do. The repository, hosting and database are set up in your accounts and handed over with documentation.
Sometimes. We review the code first and tell you whether we are the right fit before quoting.
Discuss this project
Tell us what you are planning. We reply within one working day, agree the scope with you and send a written quote.